All systems are operational

About This Site

This status page is intended to share real-time status and performance information about various SAI services. If you are experiencing issues or would like to inquire about ongoing issues please email us at support@systemsalliance.com or call us at 1-877-797-2554.

Subscribe to email status updates at: https://status.sysalli.com/subscribe.

Past Incidents

Friday 20th September 2019

No incidents reported

Thursday 19th September 2019

Acadia Software Release, scheduled 6 hours ago

Date / Time: Thursday, 19 September 2019 10:00 PM EDT - Friday, 20 September 2019 3:00 AM EDT (Duration: 5 hours)

Maintenance Details: Acadia 9.3 release.

Customer Impact: A service interruption is planned during this maintenance event. Your site(s) may be intermittently unavailable during the maintenance period and you should refrain from making any content updates during this time.

Monthly Scheduled Maintenance, scheduled 6 hours ago

Date / Time: Thursday, 19 September 2019 10:00 PM EDT - Friday, 20 September 2019 3:00 AM EDT (Duration: 5 hours)

Maintenance Details: Application platform patching for security and stability purposes.

Customer Impact: A service interruption is planned during this maintenance event. Your site(s) may be intermittently unavailable during the maintenance period and you should refrain from making any content updates during this time.

Wednesday 18th September 2019

No incidents reported

Tuesday 17th September 2019

No incidents reported

Monday 16th September 2019

No incidents reported

Sunday 15th September 2019

No incidents reported

Saturday 14th September 2019

No incidents reported

Friday 13th September 2019

No incidents reported

Thursday 12th September 2019

SiteExecutive Image Explorer Issue in Chrome 77

We have released a SiteExecutive patch that will resolve the Chrome 77 image explorer issue. For our SiteExecutive SaaS customers, this patch has already been applied to your environment.

For our self-hosted SiteExecutive customers, we have sent an email with instructions to apply the patch. Details, instructions, and a link to download the patch can be found at the link below:

https://support.siteexecutive.com/Patches/Image-Selector-Patch

SiteExecutive Image Explorer Issue in Chrome 77

A recent Chrome update (version 77) has introduced a bug in all versions of SiteExecutive that causes the image explorer to display incorrectly. As a result, authoring interface users are unable to select images via the image explorer. We are actively working on a fix and we will notify customers immediately when it's ready. In the meantime, we have confirmed that the image explorer continues to work on the most recent versions of Firefox, Internet Explorer, and Microsoft Edge. If you have any questions, please reach out directly to us by email at support@systemsalliance.com or via phone at 1-877-797-2554.

Wednesday 11th September 2019

No incidents reported

Tuesday 10th September 2019

No incidents reported

Monday 9th September 2019

No incidents reported

Sunday 8th September 2019

No incidents reported

Saturday 7th September 2019

No incidents reported